'B.Tech/B.E -Cisco Systems hiring Engineer II Customer Support' jobs in india

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'B.Tech/B.E -Cisco Systems hiring Engineer II Customer Support'
Apply Here
'B.Tech/B.E -Cisco Systems hiring Engineer II Customer Support'
Apply Here
'B.Tech/B.E -Cisco Systems hiring Engineer II Customer Support'
Apply Here
'B.Tech/B.E -Cisco Systems hiring Engineer II Customer Support'
Apply Here
'B.Tech/B.E -Cisco Systems hiring Engineer II Customer Support'
Apply Here
'B.Tech/B.E -Cisco Systems hiring Engineer II Customer Support'
Apply Here
'B.Tech/B.E -Cisco Systems hiring Engineer II Customer Support'
Apply Here
'B.Tech/B.E -Cisco Systems hiring Engineer II Customer Support'
Apply Here
'B.Tech/B.E -Cisco Systems hiring Engineer II Customer Support'
Apply Here
'B.Tech/B.E -Cisco Systems hiring Engineer II Customer Support'
Apply Here
'B.Tech/B.E -Cisco Systems hiring Engineer II Customer Support'
Apply Here
'B.Tech/B.E -Cisco Systems hiring Engineer II Customer Support'





'B.Tech/B.E -Cisco Systems hiring Engineer II Customer Support'

Cisco Systems hiring Engineer II Customer Support – B.Tech/B.E

QUALIFICATION CRITERIA

Location : Bangalore
Experience: 0 to 3 yrs.
Education : (UG – B.Tech/B.E. – Any Specialization) AND (PG – Any Postgraduate – Any Specialization) AND ( Doctorate – Doctorate Not Required)

JOB DESCRIPTION / DESIRED CANDIDATE PROFILE

Deliverables:
The engineer will provide technical support to partners and/or customers for Cisco technologies, products, and/or solutions.
The engineer will typically be responsible for resolving moderately to highly complex technical problems, depending on the customers' need.
The engineer will simulate technical problems in lab environment.
The engineer will share his/her knowledge with other people in writing technical documents and enlarge the knowledge database.
The engineer will provide internal and/or external technical presentations (cross-training).
The engineer will escalate some specific problems to the responsible Business Units for product enhancement.
The engineer will work closely with his colleagues to achieve common goals.
The engineer will strive to technical excellence and expertise.

Technical Skills:
Strong fundamental "core" networking skills, including routing, switching, and/or network security (essential)
Profound knowledge in one or more of the following areas: Voice Networking Call Manager, VOIP, Call Center, Application Networking, Security, Content and Data Networking Routing, Switching, Access (essential)
Strong knowledge of IT Architecture (advantageous)
Fluent English speaker (essential)

Soft Skills:
Autonomous worker with team spirit (essential)
Eager to learn. Technical aptitude to assimilate new learning quickly (essential)
Excellent written and verbal communication skills (essential)
Flexible: very able to adapt to a changing environment (essential)
Out-of-the-box thinker (essential)
Able to take initiative and drive change (essential)
Performs well under pressure and in disruptive environments where priorities can change in response to customer demand(essential)
Capacity and passion to the customers. Good customer engagement (essential)
Team player (essential)
Industry or Sector Experience:
Prior experience in a technical support capacity (advantageous).
Prior experience of high-level technical problem solving (essential)

Education:
BE in Computer Science or equivalent recommended

COMPANY PROFILE

Cisco Systems, Inc. is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Networks are an essential part of business, education, government and home communications today and Cisco Internet Protocol-based (IP) networking solutions are the foundation of these networks. Cisco hardware, software, and service offerings are used to create Internet solutions that allow individuals, companies, and countries to increase productivity, improve customer satisfaction and strengthen competitive advantage. The Cisco name has become synonymous with the Internet, as well as with the productivity improvements that Internet business solutions provide. At Cisco, our vision is to change the way people work, live, play and learn.

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